All Systems Operational

Agent Interface Operational
90 days ago
100.0 % uptime
Today
Dialer Operational
90 days ago
100.0 % uptime
Today
Scripts Operational
90 days ago
100.0 % uptime
Today
Admin Interface Operational
90 days ago
100.0 % uptime
Today
Campaigns and Hopper Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Workflow Automation Operational
90 days ago
100.0 % uptime
Today
Leads Operational
90 days ago
100.0 % uptime
Today
Reports and Dashboards Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
AWS s3-us-west-2 Operational
AWS route53 Operational
Billing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 1, 2026

No incidents reported today.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026
Resolved - We're pleased to report that this issue is resolved. No further impact is expected.
Convoso would like to take this opportunity to apologize for the degraded service and advise that we continue to closely monitor this for continued stability. Clients who submitted a Support ticket will be sent an RFO in due course.

May 19, 11:42 PDT
Update - The backend work to resolve this issue is almost complete, and many clients will already have seen an improvement in agent wait times.
We will confirm once it is fully resolved.

May 19, 11:35 PDT
Identified - The issue has been identified, and remediation efforts are already underway.
May 19, 09:43 PDT
Investigating - We are currently investigating reports of high agent wait times. Engineering teams are engaged as a priority event. More updates will be provided as the investigation progresses.
May 19, 08:19 PDT
May 18, 2026

No incidents reported.