All Systems Operational

Uptime over the past 90 days. View historical uptime.
Agent Interface Operational
Dialer Operational
Scripts Operational
Admin Interface Operational
Campaigns and Hopper Operational
API Operational
Workflow Automation Operational
Leads Operational
Reports and Dashboards Operational
Infrastructure Operational
AWS s3-us-west-2 Operational
AWS route53 Operational
Billing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 15, 2026

No incidents reported today.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

High CG & NA Status and Wait Times
Resolved - After an hour of monitoring for stability, we are satisfied that this issue is fully resolved. We would like to take this opportunity to offer an apology to our clients for the impact this issue has had. Reporting clients will receive an RFO in due course. Thank you.
Oct 1, 08:38 PDT
Monitoring - We have moved this into monitoring for stability as the engineering work has been completed.
Oct 1, 07:38 PDT
Identified - We have identified the issue and are remedying it as fast as possible. Instances of CG/NA are lessening now, as we see dialing ramping back up with increased connections
Oct 1, 07:20 PDT
Update - We are continuing to investigate this issue.
Oct 1, 07:13 PDT
Investigating - We have received multiple reports of high CG and NA dispositions, which translates into high wait times for call delivery. Our Engineering team is urgently investigating this and is treating it as a high-priority incident. Updates to follow.
Oct 1, 06:08 PDT
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