Resolved -
As of 7:05 AM PST this issue has been resolved. We appreciate your patience as we worked to address this issue. We apologize for any impact this may have had on your operations, and customers who reported impact will receive an RFO once available.
Apr 24, 07:09 PDT
Monitoring -
A fix has been implemented and we are closely monitoring for any persisting impact at this time.
Apr 24, 06:50 PDT
Investigating -
Users may be experiencing trouble connecting to agent.convoso.com at this time. We are urgently working to resolve this issue.
Apr 24, 06:32 PDT