Monitoring - Due to the devastating fires currently impacting South California, the state has declared a state of emergency. Infrastructure damage, active states of emergency, and carrier prioritization may make it difficult to reach your customers in this area.
If you would like to filter the impacted area codes, please refer to the link below. Please note if a campaign has multiple individual Advanced Lead Filters (ALF), the system will combine them using OR logic, allowing leads to go through if they qualify for one ALF. To maintain your existing filter logic, add this to your existing filter instead of creating a new one.
Creating lead filters: https://help.convoso.com/hc/en-us/articles/360008786013-Create-an-Area-Code-Filter
California area codes: https://www.cpuc.ca.gov/AreaCodes/
If you need assistance with this, please reach out to us and we'd be happy to assist.
As a Los Angeles based software provider, Convoso is proud to offer its voice broadcast capabilities to community organizations affected by the area wildfires. If you are a community organization affected by the Los Angeles wildfires, and want to learn more about how to access this service, please contact us at community@convoso.com.
Jan 09, 2025 - 07:59 PST
If you would like to filter the impacted area codes, please refer to the link below. Please note if a campaign has multiple individual Advanced Lead Filters (ALF), the system will combine them using OR logic, allowing leads to go through if they qualify for one ALF. To maintain your existing filter logic, add this to your existing filter instead of creating a new one.
Creating lead filters: https://help.convoso.com/hc/en-us/articles/360008786013-Create-an-Area-Code-Filter
California area codes: https://www.cpuc.ca.gov/AreaCodes/
If you need assistance with this, please reach out to us and we'd be happy to assist.
As a Los Angeles based software provider, Convoso is proud to offer its voice broadcast capabilities to community organizations affected by the area wildfires. If you are a community organization affected by the Los Angeles wildfires, and want to learn more about how to access this service, please contact us at community@convoso.com.
Jan 09, 2025 - 07:59 PST
Agent Interface
Operational
Dialer
?
Operational
Scripts
?
Operational
Admin Interface
Operational
Campaigns and Hopper
Operational
API
Operational
Workflow Automation
Operational
Leads
?
Operational
Reports and Dashboards
Operational
Infrastructure
Operational
AWS s3-us-west-2
Operational
AWS route53
Operational
Billing
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.