Issue with Report Data Exports

Incident Report for Convoso

Resolved

After an extensive review, we have confirmed no further impact as of 6:39 AM PST. Thank you for your understanding.
Posted Nov 24, 2025 - 08:01 PST

Monitoring

A fix has been implemented and our team is closely monitoring to verify full resolution.
Posted Nov 24, 2025 - 06:39 PST

Investigating

We have received reports of data exports returning with zero bytes of data. We are investigating.
Posted Nov 24, 2025 - 06:32 PST
This incident affected: Admin Interface (Reports and Dashboards).