Emergency Maintenance

Scheduled Maintenance Report for Convoso

Completed

The scheduled maintenance has been completed.
Posted Jul 16, 2025 - 07:50 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 16, 2025 - 07:45 PDT

Scheduled

We will be performing an emergency server restart on a subset of servers at 7:45 AM PST today to address an audio issue currently affecting customers.

⏱ Expected Downtime: Approximately 2-5 minutes
⚠️ Impact: Minimal downtime; services will resume immediately after the restart.

We appreciate your patience and understanding as we work to resolve this issue quickly.
Posted Jul 16, 2025 - 07:41 PDT
This scheduled maintenance affected: Agent Interface (Dialer).